We offer free shipping in Germany for all orders over 39 €! The order must total 39 € after any discounts are applied. For international orders, the order must total 99 € after any discounts are applied.
Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next 2-3 business days (Monday through Friday, not including holidays).
Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.
Duties and taxes depend on your country's customs laws.
Please also note that KBeauty Time does not have any control over these charges and cannot estimate the amount. Customs policies vary widely, so please contact your local customs office if you would like further details.
We use almost all major carriers, and local courier partners. Below are some of our most commonly used shipping carriers: DHL Express, DPD, Hermes, Deutsche Post.
Once your tracking number is provided (after your order is fulfilled), you can always track the delivery status here via Aftership.
Cancellations & Returns
KBeauty Time cannot alter an order once it has been placed. This includes adding or removing any items in the order, or changing the shipping method.
If you need to update your address or cancel an order, email email@example.com Our customer service team will do their best to stop the order, however, this is not guaranteed.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We are pleased to accommodate returns and exchanges within 14 days on all products that have damaged upon delivery. If you receive defective or damaged product(s) upon delivery, please send us an email at firstname.lastname@example.org and provide photo proof within 48 hours of receiving your order, and we'll send you a replacement one or provide a full refund. Please note that the original shipping costs cannot be refunded.
*Please note that single-use products are eligible for return only if it is unused and in its original packaging.
We do not offer direct exchanges on any of our products.
Oh no, we’re so sorry to hear this! Please send us an email at email@example.com your order number, full name and an image of the damaged item and we’ll be happy to help you!
Payments & Promotions
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay, Sofort, Klarna and Google Pay payments.
KBeauty Time offers all first-time buyers and everyone that sign up for our mailing list, 10% off their first order. You’ll be emailed a confirmation link resulting in a 10% off code emailed to you within 48 hours. Make sure to check your spam/junk folders! Sign up to our mailing list, to receive exclusive promotions and discounts!
First, copy the promotional or gift card code you intend to use. When at the checkout stage in your shopping cart, paste the code into the grey box marked ‘Gift Card or Discount Code’, and click ‘apply’.
One discount code may be used per order.
Korean Skin Care 101
The first thing to know is that every person’s skin is unique, so skin care (Korean or not) is very personal and all about finding out what works best for you. This means skin care is very much a trial-and-error process and there really isn’t a foolproof way to get it right the first time. It’s also important to note that your skin is always changing so your skin care needs will also change over time. You can also always check our Skincare Quiz that will help you find the right products for you:
It’s the secret to getting the most amazing skin of your life. The 10-step Korean Skin Care Routine is the skin care regimen that includes thoroughly cleansing, exfoliating, treating, intensely hydrating, and applying SPF during the day. This regimen was inspired by women in Korea who are experts in taking care of their skin from an early age.
Our goal is to make this journey as easy and intuitive as possible. That's why we introduced the simplified version of the 6-step skincare routine for everyone that is first starting with Korean skincare. It includes the most essential skincare steps. It’s a good idea to start with the most essential products that will make a dramatic difference and gradually incorporate additional steps to your routine.
We know sometimes this can be a tricky thing to figure out, particularly when skin can change over time! That's why we put out the Skincare Quiz, which should allow you to better understand and figure out your skin type and also recommend the right products for you.
The two-step cleansing method that is pure magic for your skin. The Double Cleanse starts with an oil cleanser followed by a water-based cleanser. You need two different formulas to properly and thoroughly cleanse your face every day, in the morning and at night.
Your skin could be going through a period of ‘purging’, which is a term used to describe the adjustment period your skin goes through when you’re using a new product.
Skin care is all about trial and error and the only sure way to find out what is right for your skin is simply to try them out one by one. Whenever introducing new products into your current skincare routine, try only one or two new products at a time and gradually incorporate them into your skin care routine. This way, you know the exact effects of the product, and you help your skin adjust to the new product.
But if irritation continues, you might be allergic to one or more of the ingredients, in which case you should stop using the product!
Absolutely! We offer thoughtfully curated complete skincare routines for almost every skin concern, including mature skin, acne-prone skin, sensitive skin. Find our complete selection of K-beauty routine sets here.
We are happy to offer you a mini-consultation, complete with recommendations and detailed instructions! Email us at firstname.lastname@example.org a response within 1 business day. Please keep in mind that it can be hard to treat skin conditions with skin care alone, so if experiencing any on-going irritation, we recommend consulting with a dermatologist.
In general, products should be applied in order from thinnest to densest, so that the lightweight products are applied first. Also, please always look at the different steps in our 10-step or 6-step skincare regimen.
In general pregnant and nursing mums should avoid all kinds of retinols, benzoyl peroxide, salicylic acid. We recommend checking the ingredients list of any product you intend to use while pregnant or nursing, with your doctor to allay concerns.